Cognetive Systems Expands i-Lav at Ballantyne Village

Press Release



Sue Stedd
Cognos Systems, Inc.
(858) 663-3678

Cognos Systems Expands i-Lav at Ballantyne Village

Adds Intelligent Lavatory Monitoring of
Plumbing Fixture Operation & Water Consumption

Irvine, CA, June 19, 2006  After six months of flawless performance at Ballantyne Village, Cognos Systems' i-Lav product, employed to monitor i-Lav enabled enMotion® towel and RollMastr® tissue dispensers manufactured by Georgia-Pacific Corporation, has now been expanded to include monitoring lavatory water valves equipped with i-Lav enabled AutoFlushTM Units, manufactured by Technical Concepts. The i-Lav enhancement at Ballantyne, NC, the showcase development project of Sheild Property Company, provides point of use water consumption monitoring, individual water valve usage and preventative maintenance statistics. Flushometer monitoring and paper dispenser monitoring is performed automatically and wirelessly, while lavatory maintenance information is available via the Internet and instant notification is provided via email or instant messaging.The impact of i-Lav in any commercial property encompasses labor savings, reduced operating costs, visibility and accountability of water conservation efforts, and improved tenant and customer satisfaction. i-Lav wirelessly communicates the status of lavatory appliances and plumbing fixtures. Empty paper towel or toilet paper dispensers, out of stock soap or sanitizer, and water problems in restrooms can be significantly reduced or eliminated through instant notification to maintenance, automatic work order generation, and lavatory maintenance schedule optimization, resolving many of the top complaints received by property managers and building owners. Currently inside Georgia-Pacific's enMotion paper towel and Rollmastr toilet tissue dispensers at Ballantyne Village, i-Lav signals maintenance when a dispenser is near empty and provides management statistical usage and consumption reports. Georgia-Pacific Vice President of Marketing, Dan Silk, commented, "The marriage of operational technology with the management of facilities is an absolute for the future. Georgia-Pacific is the only company that can bring the touch-free paper dispensing system technology that provides hygienically superior, operationally efficient and environmentally sound solutions all in a single platform. Combine this with remote monitoring technology from Cognos Systems and we all deliver a must-have solution." Technical Concepts' vision is to provide clean, hygienic restrooms through touch-free, advanced automation and enhanced service, offering the away-from-home customer the quality and protection they demand. Cognos Systems' i-Lav technology reinforces our commitment to innovative market leadership. Linking our systems, which include AutoFlush, Auto Faucet, One Shot Auto Soap and Microburst Air Fresheners, with the i-Lav System, fits our market strategy precisely. Together we offer affordable, intelligent solutions that facilitate improved levels of hygiene, service and management reporting. We see Ballantyne Village as a terrific environment to launch this latest endeavor. It is certain to advance our place in washroom markets worldwide,” Jerry McDermott, Technical Concepts Executive Vice President of Marketing and Product Development, declared.“i-Lav  is truly the first step in our LEED strategy for phase two and three at Ballantyne Village. We are very pleased with its performance and we look forward to continuing the rollout throughout the campus. i-Lav is a terrific compliment to the Intelligent Buildings' Fourth Utility® concept, based on the Cisco Connected Real Estate platform that we've employed here. Add in i-Lav's impact on conservation through monitoring water usage and consumption and we have no doubt it will help accomplish our goals—adding value to Ballantyne Village, increasing our tenant satisfaction, and contributing to a clean, green environment” explained George Sheild, President, Sheild Property Company.The future of building management is based on utilizing the Internet as a data acquisition and communication network. Cognos Systems' i-Lav technology monitors usage of resources such as water, consumables such as paper and soap, and service personnel. It accommodates real time management by providing statistical reporting for all authorized personnel, regardless of location, as well as immediate alerts via email, mobile phone, or PDA for carrying out corrective actions. Data may be used to control usage, monitor for compliance, automatic ordering and consumables restocking and service scheduling. 

About Georgia Pacific
Headquartered in Atlanta, Georgia, Georgia-Pacific is one of the world's leading manufacturers and marketers of Away from Home towel, tissue, napkin, wiper systems and products. The new Georgia-Pacific enMotionâ„¢ electronic hands free dispensers, available via a lease agreement with authorized distributors, and towels are the fastest growing systems ever created in our commercial business. Visit for a demonstration. Georgia-Pacific works with customers to offer environmentally sound solutions to your towel, tissue, napkin, soap and wiper needs. For more information, visit (away from home).


About Technical Concepts
Technical Concepts is re-engineering the way people think about away-from-home washrooms and washstations. The only company offering a comprehensive suite of touch-free, automated distinctive washroom systems, our mission is to be the best company at inventing, manufacturing and commercializing reliable, cost-effective product systems designed to meet the hygiene and touch free needs in washrooms and at washstations. For more information, please visit our website


About Ballantyne Village
Ballantyne Village is an upscale, unique, and pedestrian-friendly 800,000 square foot development in the Ballantyne area of Charlotte, North Carolina. Ballantyne Village comprises upscale retail and restaurants, luxury condominium homes, class A offices, plus an independent movie theater. Ballantyne Village is located in the heart of Ballantyne, a 2,000-acre community featuring nationally recognized Ballantyne Resort Hotel, Ballantyne Country Club, and Ballantyne Corporate Park – home to LendingTree, ESPN Regional, AXA/Equitable, and other international and national companies. For more information, contact George Sheild by email or telephone: (704) 541-2800.


About Intelligent Buildings
Intelligent Buildings is a pioneer and leader in the new industry segment of commercial real estate technology services. We provide the Fourth Utility®, which is based on the Cisco Connected Real Estate platform and adds value to buildings by increasing net operating income through operational savings and new revenue streams. Additional information about The Fourth Utility and Intelligent Buildings is available at


About Cognos Systems
Cognos Systems, Inc. combines state of the art sensor and information technologies for the purpose of gathering critical washroom information, integrating it, and delivering it back to the enterprise. By so doing, we create value for business owners, property managers, suppliers, service contractors; all while elevating employee, tenant and patron satisfaction. For more information regarding Cognos Systems and its products, please visit